Modern Workplace

Modern Experiences

Needs Assessment for Microsoft Power Platform

Connect your processes, people, and data to help you do more

Simplify the way you do business and make your favorite tools do more for you using Power Platform to connect and streamline everyday processes and systems. During the engagement, we’ll work together to help you find the sticky parts that slow you down and resolve them.

Work with our experts to solve key challenges and unlock efficiency

Through our partnership with Microsoft, we can help you imagine a future state for your business that more is efficient and data driven. The Needs Assessment engagement starts with a review of your business followed by a guided discovery and visualization of solutions. It ends with a clear, actionable picture of how we can help you reach your goals. 


What will we do?
See all the ways your organization can improve processes and efficiency without requiring complex solutions.


Who should attend?
Include business decision makers (BDM), executive-level sponsors, managers, and low-code champions or super users.


What happens after?
Get a scope of work for a specific solution or proposal for platform implementation along with success proof points.

The power of imagination

Imagine the future state of your business and achieve your goals faster with Power Platform solutions that help you:

  • Transform everyday work processes
  • Increase collaborative brainstorming
  • Reduce the risk (and time) of new projects

Get to know Microsoft

With extensive solution development experience, Microsoft can help you improve your workforce productivity by leveraging Microsoft Dynamics 365, Microsoft 365, and the Microsoft Power Platform. We will work with you to understand your environment and identify where the opportunities are to achieve continuous business value from your Microsoft investments. 

Contact your Insight Canada account executive to get started. Talk to a specialist

Microsoft Viva Workshop

In today’s world, employees want remote-work options that are more flexible, along with meaningful in-person collaboration. Letting people thrive in a more flexible work world means everything — from your culture, to how you empower managers and reimagine the employee experience (EX).

That’s where Microsoft® Viva® comes in. Your employees face a growing work-life imbalance and increased risk of burnout. Meanwhile, your teams and organization face diminishing social capital, with an urgent need to digitally revamp its EX.

Discover how Viva, integrated within Microsoft Teams®, helps your people be their best and even extraordinary in the new normal.

Find out firsthand how to deliver personalized EX with news, tasks and conversations. Empower employees to stay organized and keep up to date with formal and informal learning, as they need it.

EX with Microsoft Viva

A three-phase engagement, including an overview of the Art of the Possible. Based on your needs, the workshop dives deep into Viva suite Topics, Connections or Learning.

Workshop framework

icon Assess
  • Gather information on key business scenarios.
  • Define scope.
  • Identify business stakeholders.
  • Introduce Viva.
icon Art of the Possible
  • Showcase EX transformation.
  • Get an overview of Viva and take a deep dive into selected pathways.
  • Take advantage of demos and take in immersive experiences.
icon Build the plan
  • Pair your newfound knowledge with your unique business challenges.
  • Prioritize scenarios and next steps built right into your plan.
Contact your Insight Canada account executive to get started. Talk to a specialist

Hybrid Meetings Workshop

Come together to get work done.

We’re building experiences to help everyone thrive, working remotely in the new normal — accelerated by organizations’ rapid moves to the cloud. In the current environment, there is a greater need to deploy solutions and services to bring people together in a virtual setting.

Flexible work is here to stay. More than 80% of managers say they expect more flexible work-from-home policies, and more than 70% of employees say they expect to take advantage of them.*

With Microsoft® Teams®, help people stay connected, collaborate seamlessly and simplify work, in a secure and compliant way — all in one place. In short, Microsoft Teams is where people come together to get work done efficiently, with Microsoft Teams Meetings and Microsoft Teams Rooms as the foundation.

*Spataro, J. (2020, July 8). The future of work—the good, the challenging & the unknown. Microsoft.


The Hybrid Meetings workshop is modularly designed to help define your business priorities and scenarios driving hybrid work. This workshop showcases hybrid meetings through Art of the Possible immersive experiences, use-case design and deep-dive planning, resulting in actionable recommendations to deploy and adopt Microsoft Teams Meetings and Microsoft Teams Rooms.

Assess
Gather information on current environment and meeting practices.
Art of the Possible
Showcase hybrid meeting and meeting-room experiences.
Build the plan
Build the strategy and roadmap for deployment and adoption.
Contact your Insight Canada account executive to get started. Talk to a specialist

Enable Frontline Workshop

Business challenge

Frontline workers are the backbone of your business but often get overlooked during digital-transformation efforts. The result is frontline workers who are disconnected, using outdated, manual tools that decrease productivity and employee satisfaction.

It is time to design and deliver frontline-employee experiences that add to the bottom line. You can do just that with powerful and intuitive tools that help every employee succeed and contribute to your success.

How we help

Our Enable Frontline workshop helps your business address challenges specifically facing your frontline workforce through a series of presentations, demos and planning sessions.

Our Modern Workplace team works with you to prioritize key use-case scenarios, explore opportunities to leverage the Microsoft® Teams® platform to solve business challenges and develop an actionable plan. Transform frontline-worker experiences, empowering them to become more engaged, efficient and successful in their roles.

Prerequisites

  • Frontline workers — individuals who are in service or task-oriented roles and typically work in shifts
  • Microsoft 365 tenant subscription
  • Microsoft Teams deployed in the environment
  • Business buy-in for frontline workers and managers to participate in workshops

What to expect

During our sessions achieve the following goals:

  • Identify personas and scenarios to deliver innovative solutions to your frontline workers, using Microsoft Teams as the universal hub for productivity and communication.
  • Showcase tools tailored to your specific industry, such as Microsoft Viva, Shifts, Time Clock, Tasks, Approvals and Walkie Talkie.
  • Develop a plan to implement recommendations based on prioritized scenarios.

In order to achieve these goals it’s critical the following groups participate in the sessions:

  • Frontline workers and managers
  • IT and business decision-makers

Example outputs

About Insight

At Insight, we define, architect, implement and manage Insight Intelligent Technology Solutions that help your organization run smarter. We’ll work with you to maximize your technology investments, empower your workforce to work smarter, optimize your business and create meaningful experiences.

Contact your Insight Canada account executive to get started. Talk to a specialist

Teams Meetings and Meeting Room Pilot

Summary

Today, organizations rely on teamwork with employees working on twice as many teams as they did just five years ago. By extension information workers are spending 50% more time collaborating with co-workers, outside of their communication with contractors, suppliers and customers.

The way we work has rapidly evolved and meeting needs have changed in response to the hybrid workforce, where many employees are working from home while others work at the office. Video conferencing is vital to enable a unified work environment, regardless of where your office is, and Microsoft® Teams® Rooms helps bring this all together.

What’s included

Insight subject matter experts will:

icon Assess existing meeting culture and current (or planned) meeting rooms and devices.
icon Gather business and technical requirements.
icon Identify pilot meeting room(s) and use cases.
icon Deploy Microsoft Teams meeting rooms physical components.
icon Configure Microsoft Teams Rooms based on your requirements.
icon Deliver future recommendations and an adoption roadmap.
Contact your Insight Canada account executive to get started. Talk to a specialist

Microsoft Viva Insights Workshop

In today’s world, employees want remote-work options that are more flexible, along with meaningful in-person collaboration. Letting people thrive in a more flexible work world means rethinking everything — from your culture, to how you empower managers and reimagine the employee experience (EX).

That’s where Microsoft® Viva® comes in. Your employees face a growing work-life imbalance and increased risk of burnout. Meanwhile, your teams and organization face diminishing social capital, with an urgent need to digitally revamp its EX.

Discover how Microsoft Viva, integrated within Microsoft Teams®, helps your people be their best and even extraordinary in the new normal.

Employee experience with Viva Insights

Discover Viva Insights to help individuals, managers and leaders gain personalized insights and actionable recommendations that help everyone in the organization thrive.

The workshop provides an in-depth exploration of personal, manager and leader insights with privacy controls and data analysis capabilities to:

  • Understand the impact of work patterns on productivity and well-being.
  • Provide privacy-protected insights and actionable recommendations.
  • Address complex challenges with advanced tools and capabilities.

Workshop framework

icon Assess
  • Gather information on key business scenarios.
  • Define scope.
  • Identify business stakeholders.
  • Introduce Viva.
icon Art of the Possible
  • Showcase EX transformation.
  • Choose pathways for your overview of Viva.
  • Take advantage of demos and take in immersive experiences.
icon Build the plan
  • Build upon your newfound knowledge and pair it with your unique business challenges.
  • Prioritize scenarios and next steps built right into your plan.
Contact your Insight Canada account executive to get started. Talk to a specialist

Power Platform Assessment

Business challenge

With the adoption of Microsoft® Power Platform® spreading at a rapid pace, IT departments can find it difficult to keep track of the evolving landscape. Organizations are eager to empower users to unlock the platform’s full potential, while still maintaining powerful foundational structures, sound governance policies and security standards. However, attaining these goals can seem daunting challenge, especially for businesses that have already embarked on their Power Platform journey.

How we help

Harness the power of easy-to-use, low-code solutions with confidence in your governance strategy. Whether you’re new to Power Platform or a seasoned user, Insight experts will take a deep dive into your environment to produce a set of actionable recommendations.

What to expect

During a series of workshops and interactive sessions with your team, Insight reviews the following Power Platform components:

banner

The final deliverable is a document summarizing our findings in each of these areas with recommendations for improvement and optimization. It’s tailored to where you’re at in your Power Platform journey—whether that’s building a foundation, aligning with your business objectives or future proofing for Artificial Intelligence (AI) possibilities.

Contact your Insight Canada account executive to get started. Talk to a specialist

Teams Phone System Pilot

Business challenge

With much of the workforce divided between remote and on-premises work, the landscape of how we collaborate has drastically changed. Users want to flex between remote and premises-based workflows seamlessly. To let them, your organization must adjust its collaboration strategy and tool sets. Microsoft® Teams® Calling helps your people work collaboratively by bringing calling, chat and meetings together.

How we help

Insight’s Teams Phone System pilot provides a cost-effective hands-on experience for your teams to evaluate Microsoft Teams Calling in your current environment. The pilot helps you identify risks and gaps without disrupting your environment, to accelerate your Microsoft Teams Calling deployment.

Our experts guide you through the initial Microsoft Teams Calling configuration and setup, including:

  • Up to four days of analysis and configuration delivery by an Insight senior collaboration architect
  • Configuration of Microsoft Teams Calling within your organization’s Microsoft Office 365® tenant to support 10 users for:
    • Inbound/outbound Public Switched Telephone Network (PSTN) calling
    • Extension-to-extension dialing
    • Third-party Private Branch Exchange (PBX) integration
  • Post-pilot half-day workshop to discuss findings, develop roadmap and present recommendations for deploying Microsoft Teams Calling

The Insight Teams Phone System pilot includes deployment and configuration of the following features:

icon Global calling policy
icon Global voice policy
icon Direct-routing configuration and enablement
icon Dial-plan configuration to enable the following:
  • Microsoft Teams Calling client to PSTN (utilizing legacy PBX PSTN) via e.164 dialing
  • Microsoft Teams Calling client to legacy PBX endpoint via e.164 dialing
  • Legacy PBX endpoint to Microsoft Teams Calling client via e.164 dialing

Driving innovation with digital transformation

At Insight, we help clients enable innovation with an approach that spans people, processes and technologies. We believe the best path to digital transformation is integrative, responsive and proactively aligned to industry demands. Our client-focused approach delivers best-fit solutions across a scope of services, including the modern workplace, modern applications, modern infrastructures, the intelligent edge, cybersecurity and data & AI.

Microsoft partner for

25+ years


Global footprint, supporting clients in

19 countries

7 Solutions Partner designations:

  • Data & AI (Azure)
  • Business Applications
  • Digital & App Innovation (Azure)
  • Infrastructure (Azure)
  • Modern Work
  • Security
  • Microsoft Cloud

8,000+

managed enterprise agreements


20,000+

agreements overall

Why Insight for Microsoft solutions

Insight’s strong supply-chain optimization and workplace solutions combined with our data centre transformation expertise and modernized applications keep businesses running, foster flexible work environments and put you at the forefront of innovation.

Contact your Insight Canada account executive to get started. Talk to a specialist

Citizen Developer Program

Business challenge

Microsoft® Power Platform® provides great low-code tools that can be used by any of your employees to build their own apps. These apps can increase individual productivity or be leveraged by one or more teams. The challenge is ensuring your citizen developers have the right support, are embracing recommended best practices and adhering to your organization’s security standards.

How we help

The Insight Citizen Developer Program provides the building blocks to enable and support your citizen developer community. Insight experts perform a series of workshops and sessions to prepare your environment, educate employees, discover possibilities and empower citizen developers to build solutions.

What to expect

The Citizen Developer Program includes the following four phases.

icon Prepare
  • Assemble the team, clearly define the strategy and plan.
  • Review existing environment.
  • Create community hub.
icon Inspire
  • Educate to realize potential through “Art of the Possible” workshops.
  • Execute “App in a Day” workshops, so that you understand what it takes to be a citizen developer.
  • Equip your technical and business teams as owners of the platform and program through interactive engagement.
icon Discover
  • Collaboratively curate an opportunity catalogue with prioritized initial targets.
  • Build backlog of use cases and plan appropriate development channel.
icon Empower
  • Ensure apps get designed properly through architecture guidance.
  • Implement app and automation opportunities through your own team, with support from Insight.
  • Continue Inspire and Discover cycle to nurture citizen developer community.

Timeline

meet IT experts icon

Outcomes

  • Improved adoption and readiness to realize business value from Power Platform and citizen developers
  • Established processes for identifying and prioritizing Power Platform opportunities
  • Apps/automation built by citizen developers, with support from Insight, that adhere to best practices and security standards
  • Continuing adoption promoted via a community hub site intended for sharing of resources, success stories and lessons learned

About Insight

At Insight, we define, architect, implement and manage Insight Intelligent Technology Solutions that help your organization run smarter. We’ll work with you to maximize your technology investments, empower your workforce to work smarter, optimize your business and create meaningful experiences.

Contact your Insight Canada account executive to get started. Talk to a specialist

Power Platform Governance Framework

Business challenge

Microsoft® Power® enables users to solve their own business problems efficiently and without development bottlenecks. However, if no guardrails are in place, users can quickly build tools that potentially violate internal guidelines. How can we empower your users while still complying with IT and business compliance standards?

How we help

Our six-week engagement covers every aspect of successfully defining and implementing a Power Platform governance framework, including enabling and supporting your users.

The Power Platform Governance Framework walks you through creating a Center of Excellence (CoE); examining your environments and Data Loss Prevention (DLP) strategies; discussing Microsoft Teams® and Platform integrations; showing the capabilities of Power Platform admin center; determining best practices for app migration; and helping you understand what is required to successfully manage the platform in the long term.

At the end of the engagement, we will have implemented a robust and manageable Power Platform governance plan, giving you the confidence to operate and grow a Power Platform footprint in your organization.

What to expect

The Governance Framework is a structured muti-week engagement that covers a range of topics to help best shape the governance approach for your organization.

Week 1
Center of Excellence
Week 2
Environments & DLP
Week 3
Licensing
  • Installation and configuration of CoE
  • CoE components discussion and recommendations regarding core components, audit Microsoft Power BI® template, governance and nurture components, theming and innovation backlog
  • ALM Accelerator for Power Platform
  • Updating and support for the CoE
  • Default environment monitoring
  • How to create an appropriate environment architecture
  • Defining and creating DLP policies
  • Matching DLP policies environments
  • Useful Power Platform admin connectors and Microsoft PowerShell® cmdlets
  • Discuss pros and cons of Microsoft Dataverse for Teams and Licenses
  • Discuss Microsoft Power Virtual Agents for Teams vs. web app versions re: features and licensing
  • AI Builder capabilities, integration with Power Apps and licensing
  • Discuss Power Automate/desktop licensing and setup
  • Pay-as-you-go licensing
Week 4
Admin Centre
Week 5
ALM, app migration & cleanup
Week 6
Governance council, training & support
  • Dataverse security: organization, business units, teams, users and security roles
  • Capacity and storage by source
  • Managing Power Apps per app plans, AI Builder credits and capacity add-ons
  • On-premises gateway, virtual gateways and gateway setup
  • Dataflows and dataflow management
  • Analytics for Dataverse, Power Apps, Power Automate® and data export
  • Updating and support for the CoE
  • How to determine the most important apps and flows
  • How to determine which environment to migrate to
  • Best practices for migration
  • How to determine what apps and flows can be archived
  • What to do about orphaned apps
  • How to change the owner of the app or flow
  • Utilizing Microsoft 365 and AAD security groups for sharing
  • Utilizing services accounts for connectors
  • Governance council roles and responsibilities
  • Responsible, Accountable, Consulted, Informed (RACI) matrix
  • Communication of governance policies
  • Power Platform adoption best practices
  • Power Platform training resources
  • Citizen developer programs
  • Community of practice:
    • Teams site
    • Training Resources
    • Ask the expert/office hours
    • Power Hour meetings
    • Show and Tell meetings

Example outputs

The Power Platform Governance Framework provides detailed recommendations and analysis specific to your organization around environments, access, roles, applications and business process flows.

meet IT experts icon

Driving Innovation with digital transformation

At Insight, we help clients enable innovation with an approach that spans people, processes and technologies. We believe the best path to digital transformation is integrative, responsive and proactively aligned to industry demands. Our clients-focused approach delivers best-fit solutions across a scope of services, including the modern workplace, modern applications, modern infrastructures, the intelligent edge, cybersecurity and data and AI.

Contact your Insight Canada account executive to get started. Talk to a specialist

Insight excellence - Microsoft awards

  • award icon

    2022
    Microsoft Canada Partner of the Year

  • award icon

    2023
    Canada Inclusion Changemaker Impact Award

  • award icon

    2023
    Canada Modern Marketing Impact Award

  • award icon

    2023
    Canada Public Sector Impact Award

  • award icon

    2023
    Canada National Large Solution Provider Impact Award

  • award icon

    2023
    Worldwide Solution Assessments Partner of the Year