Even the most progressive companies need to address technology limitations. In today’s fast-paced business landscape, technology is currency. And no organization can afford to lose business because of outdated equipment.
One of the nation’s first cloud backup providers faced that very challenge. Renowned for its secure data backup, cloud hosting services and excellent customer service, the company protects vital information for customers in the healthcare industry. But its data centers could no longer keep pace with rising demands.
A need for expanded capabilities
New customer acquisition, growing storage requirements and a higher volume of service-level agreements stretched the company’s existing infrastructure to the limit. Old servers slowed upload times, increased storage consumption rates, limited the company’s high-availability failover and crippled any potential for future growth.
With its reputation for professionalism and expertise at risk, the company reached out to Insight for expert consultation. Internal IT staff asked us to address cloud backup issues in the client’s hosting and remote IT environments.
Understanding the unique business
Before making any recommendations, our Supply Chain Optimization team listened to the client’s challenges and concerns. Outdated equipment and storage capacity needed to be upgraded to prevent excessive downtime and to boost efficiency.
The client suggested its own solutions but welcomed new ideas. From our ongoing conversations, we realized the company had a high comfort level with its existing Dell environment.
After extensively researching ways to address the client’s needs, our team responded with a customized solution that would dramatically increase storage capability and save the client hundreds of thousands of dollars.