Terms of Sale: Products Canada (English)

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THESE TERMS AND CONDITIONS ("AGREEMENT") APPLY TO YOUR (“YOUR”, “YOU” OR “CLIENT”) ORDER AND PURCHASE OF HARDWARE, SOFTWARE, AND THIRD-PARTY BRANDED SERVICES AND SUPPORT (COLLECTIVELY, "PRODUCT") SOLD THROUGH INSIGHT (“INSIGHT”). You accept the terms and conditions of this Agreement, unless You have a separate purchase agreement signed by both Your company and Insight, in which case, that separate agreement will govern. Insight may, from time to time and at its sole option, revise this Agreement without notice by posting the revised agreement on its web site. The Agreement posted on Insight's web site at the time Insight accepts Your order will govern that purchase.  

• Automatic Renewal of Software Products.  Unless otherwise stated on an order, software products will automatically renew after their initial subscription period and Client shall be responsible for the costs associated with such renewal. If Client does not want a software product to automatically renew, Client is responsible for notifying Insight in advance of the automatic renewal date in accordance with the manufacturer's, publisher’s or supplier’s end user terms and conditions.
• Accuracy of Data/Corrections. Insight obtains certain data directly from the manufacturer, publisher or supplier of Products and is not responsible for pricing, typographical or other errors in any such data. In addition, availability of third-party Product is subject to change without notice. Insight reserves the right to cancel orders related to such errors or Product discontinuation or unavailability, and to correct this web site at any time, including pricing errors not detected until after Insight's confirmation or e-mail response.
• Prices/Payment Terms. Prices are subject to change at any time prior to Insight's acceptance of Your order. Pricing for backordered Products may be subject to change. If there is a price increase, the price will be quoted prior to shipment. You have the option to cancel or issue a revised purchase order at the new price.  Payment terms are at Insight's sole discretion and all orders are subject to Insight's credit approval. You must provide appropriate credit references upon request and authorize us to obtain credit history from such references. You agree to pay the total purchase price for the Products, plus tax and shipping (to the extent shipping is not prepaid by You, including shipping charges billed to Insight as a result of using Your carrier account number or a carrier selected by You). Invoices are due and payable within the time frame and in the currency specified on the invoice, measured from the date of invoice. You agree to pay interest on all past-due amounts at the lower of one and one-half percent (1.5%) per month or the maximum rate allowed by law. You will be responsible for Insight's costs of collection for any payment default, including, but not limited to, court costs, filing fees and attorneys' fees. In addition, if payments are not received as described above, Insight reserves the right to suspend further deliveries until payment is received.
• Credits. You must expend or apply any credits issued to You by Insight for any reason within two years from the date the credit is issued. If not used within such period, credits will automatically expire.
• Taxes. Federal, state and local sales, use and excise taxes and all similar taxes and duties, (excluding taxes based on Insight's income, assets or net worth), are solely Your responsibility. You may provide Insight a tax exemption certificate, which will be subject to review and acceptance by Insight.
• Delivery/Title/Risk of Loss. Insight will use commercially reasonable efforts to meet requested delivery times but does not guarantee delivery by a stated time and is not responsible for any damages due to delays or the failure to meet a stated delivery schedule. Insight reserves the right to make deliveries in installments. Delay in delivery of one installment will not entitle You to cancel other installments. Product will be delivered to You FOB Destination (Your designated facility), freight prepaid and added. Title and risk of loss for shipment of tangible Product shall pass to You when Product is delivered to Your designated facility. Notwithstanding anything to the contrary in this paragraph, title to software Product remains with the applicable licensor(s), and software delivery occurs when it is first made available by the licensor or Insight for Your use. Your use rights and obligations related to the software are contained in the license agreement and any applicable end user terms between You and the licensor(s). You hereby grant a security interest in all Products purchased under this Agreement to secure payment in full. Additionally, You authorize Insight to execute and file a financing statement or other documents that are necessary to perfect Insight's security interest. The security interest granted under this provisions constitutes a purchase money security interest, which shall terminate when Insight has received all amounts due for the Product(s).
• Product Purchase Authorization.  Certain software and cloud product offerings Client requests from Insight from time-to-time may only be acquired through the online e-commerce portal of an independent software or cloud product vendor that is not set up in Insight’s system or network of suppliers. Purchasing directly from such supplier’s e-commerce portal may require Insight to electronically accept the supplier’s end user terms on Client’s behalf. Therefore, for any such product offerings, Client (i) authorizes Insight to accept the applicable end user terms on Client’s behalf, which will govern Client’s purchase and use of such products, and (ii) accepts and agrees to (a) fully comply with the applicable end user terms on the supplier’s online e-commerce portal and (b) hold Insight harmless.
• Third Party Services. Certain Services may be provided by third parties ("Third Party Services"). In the case of Third Party Services, the third party shall be considered the contracting party, not Insight, and the third party shall be the party responsible for providing the services to You. You will look solely to the third party for any loss, claims or damages arising from, or related to, the provision of such Third Party Services. You specifically release Insight from any and all claims arising from or relating to the purchase or provision of any such Third Parties Services.
• Limited Warranty. PRODUCTS MANUFACTURED, PUBLISHED OR PROVIDED BY THIRD PARTIES ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTY BY INSIGHT OF ANY KIND, EITHER EXPRESS OR IMPLIED. Insight shall pass through to You, to the extent available, any manufacturer's/publisher's/supplier's written warranties associated with third-party Products purchased from Insight. Although Third-Party Services and support are considered "Product" and You may purchase such services through Insight, Insight is not obligated to provide the services or support. Insight accepts no liability for any claims arising out of any act or omission, including negligence, by Your third-party service provider; and any amounts associated with Third-Party Services, including but not limited to taxes, will be collected solely in our capacity as an independent reseller of such Product.
  • General:  Each of Insight and Client have full power and authority to enter into this Agreement and have all other rights necessary for the performance of their respective obligations hereunder.

PRODUCT CODES BEGINNING WITH "IVC" (INSIGHT VALUE CENTER) ARE SOLD "AS IS." IVC Products have been previously opened and/or the box has been damaged. IVC Products are not offered or sold as "new." The manufacturer's or publisher's warranty, if any, will apply and provide the sole coverage for such IVC Products. You must look to the manufacturer, publisher or supplier of third-party Products for recovery on any claim of liability and will hold Insight harmless from any claim of negligence or breach of warranty.

PRODUCTS PRODUCED SOLELY BY INSIGHT ("INSIGHT PRODUCT") ARE PROVIDED WITH ONLY THOSE WARRANTIES EXPRESSLY SET FORTH IN THE INSIGHT PRODUCT SPECIFICATION. Your sole remedy and Company's sole obligation for breach of this warranty will be reasonable efforts to correct any non-conformance or, if this cannot be accomplished, then Company will issue You a credit for, or a refund of, the purchase price and original freight paid for the Insight Product.

• Disclaimer of Warranty. THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AND YOUR SOLE AND EXCLUSIVE REMEDIES. INSIGHT DISCLAIMS ALL OTHER WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, OR ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE, OR ANY WARRANTY RELATING TO THIRD PARTY SERVICES. No agent or employee of Insight or any other party is authorized to make any warranty on behalf of Insight that is in addition to those made in this Agreement.
• Limitations on Use. You agree and represent that You are buying Product for your own internal use and not for resale. If Product purchased under this Agreement is intended for export, it may be subject to export regulations. You accept full responsibility for and agree to comply fully with all export regulations, including obtaining export licenses. The export of Products may also alter or void the manufacturer's or publisher's warranty. PRODUCTS OFFERED BY INSIGHT ARE NOT DESIGNED FOR USE IN LIFE SUPPORT, LIFE SUSTAINING, NUCLEAR SYSTEMS OR OTHER APPLICATIONS IN WHICH FAILURE OF SUCH PRODUCTS COULD REASONABLY BE EXPECTED TO RESULT IN PERSONAL INJURY, LOSS OF LIFE OR CATASTROPHIC PROPERTY DAMAGE. USE IN ANY SUCH APPLICATIONS IS AT YOUR SOLE RISK.
• Limitation of Liability. INSIGHT WILL NOT BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF INCOME, PROFITS, DATA, OPERATIONAL EFFICIENCY, USE OR INFORMATION, ARISING UNDER THIS AGREEMENT REGARDLESS OF THE FORM OF ACTION OR THEORY OF RELIEF, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Any liability for direct damages arising under this Agreement, regardless of the form of action or theory of relief, is limited to the purchase price of the Product. Insight is not liable for any claim made by a third party or made by You for a third party.
• Termination. You may cancel any order for Product at no charge up to five (5) business days prior to scheduled shipment upon written notice to Insight, unless such Product has been modified or otherwise reconfigured in accordance with Your specifications. Cancellation shall not relieve Your duty to pay for Products shipped, services performed or expenses incurred by Insight prior to such notice. If an order is cancelled prior to shipment, Your sole remedy and Insight's sole obligation will be a full refund of the purchase price paid for the Product. Cancellation of orders following shipment must be made in accordance with the return policies of the manufacturer, publisher or supplier of the Product.
• Governing Law. This Agreement shall be interpreted, construed, governed by and enforced in accordance with the laws of the province of Ontario and the federal laws of Canada applicable therein. You are responsible for compliance with local laws, if and to the extent local laws are applicable. The United Nations Convention on Contracts for the International Sale of Goods will not apply to this Agreement.
• Assignment. Insight may assign or subcontract all or any portion of its rights or obligations with respect to the sale of Products and/or assign the right to receive payments without Your consent. You may not assign this Agreement or any of its rights or obligations without the prior written consent of Insight. Subject to the restrictions in assignment contained in this provision, this Agreement will be binding on and inure to the benefit of the parties hereto and their successors and assigns.
• Force Majeure. Insight will not liable for failure to fulfill its obligations under this Agreement or for delays in delivery or performance due to causes beyond its reasonable control, including loss of third-party telecommunications, connectivity or similar infrastructure. Insight's time for performance of any such obligation will be extended for the time period of such delay, or Insight may, at its options, cancel any order or remaining part thereof, without liability, upon notice to You.
• Miscellaneous. No provision of this Agreement may be waived, amended or modified by either party except by a written agreement signed by both You and Insight. Any delay or failure by either party to exercise any right or remedy will not constitute a waiver of that party to thereafter enforce such rights. The relationship between Insight and You is that of independent contractors and not that of employer/employee, partnership or joint venture. If any part of this Agreement is found by a court of competent jurisdiction to be invalid, illegal or unenforceable, all other parts will still remain in effect. Notices to be provided under this Agreement must be in writing and will be deemed received upon the earlier of: 1) actual receipt; 2) three (3) days after mailing, if mailed postage prepaid by regular mail or airmail; or 3) one (1) day after such notice is sent by courier or facsimile transmission. The terms and conditions applicable to eligible returns are set forth in Insight's Return Policy. Terms in effect at the time of Product purchase shall apply to any requested returns.

Entire Agreement. This Agreement constitutes the entire agreement between us regarding the purchase of Products from Insight and supersedes and replaces any previous communications, representations or agreements. INSIGHT EXPRESSLY LIMITS ACCEPTANCE OF ORDERS FOR PRODUCTS TO THE TERMS AND CONDITIONS HEREIN. Any additional or different terms or conditions contained in any purchase order or other documents provided by You are considered material alterations to this Agreement, expressly rejected and will not be binding upon Insight, unless the modified term is specifically referenced and mutually agreed upon in writing by authorized representatives of both Parties.  Such modification shall be applicable exclusively to that purchase order.