Client story Global Tech Provider Optimizes VMware With Aria Suite

Facts at a glance

Client:

A leading global technology solutions provider that operates in more than 140 countries, serving as a critical link in the technology value chain, helping businesses bring tech products to market.

Client industry:

Retail

Challenge:

Client needed to modernize VMware environment with Aria Suite integration, improve operational visibility across infrastructure, and streamline workflows for application, network ops, and ITSM tools.

Outcomes

Client achieved improved operational visibility, increased efficiency through automation, enhanced troubleshooting, and a future-ready, scalable, and integrated VMware environment.

Solution:

Automation, Cloud, Managed Services, Modern Infrastructure

Insight provided:

• Aria Suite deployment: Full monitoring, automation, lifecycle management
• Custom dashboards & reporting: Compliance, capacity, operational insights
• Automation framework: Self-service portal, blueprints, ITSM integration
• Operational enablement: Workshops, documentation, optimization roadmap

Key takeaways:

• Improved operational visibility: Gained real-time metrics, alerts, and dashboards.
• Increased efficiency: Achieved automated workflows and capacity optimization.
• Enhanced troubleshooting: Enabled faster root cause analysis and resolution.
• Future-ready infrastructure: Established a scalable, automated, integrated VMware environment.

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Discovery and design

Insight’s approach began with comprehensive Discovery & Design stakeholder workshops to capture business requirements and technical architecture. This involved reviewing existing VMware, Turbonomics, network, documentation, and analyzing workflows, application dependencies, and automation opportunities. Insight then designed the Aria Suite architecture, including Lifecycle, Identity Manager, Operations, Operations for Network, Log Insight, and VCF Automation.

Deployment

The Deployment phase involved implementing Aria Suite components per design, integrating up to 10 endpoints, and creating up to two custom dashboards. Dashboards, alerting, compliance, and capacity reporting were configured, and automation blueprints, a self-service portal, and ServiceNow integration were deployed. The engagement concluded with Aria Operations Admin workshops (covering monitoring, alerting, dashboards, and troubleshooting), capacity and rightsizing assessments, and operational turnover documentation and knowledge transfer.