Article Maximizing endpoint management
with Insight and Intel vPro^®

Key takeaways

• Hybrid work’s emergence means more remote devices and greater security concerns.
• The Intel vPro^® platform, with Intel^® Active Management Technology (Intel^® AMT), empowers IT teams to seamlessly secure all devices both on-premises and via the cloud.
• The Insight Managed Endpoint end-to-end service covers the integration of solutions like Intel vPro, overseeing patching, also application, and policy management, etc.
• As a result, clients enable their end users to securely work from anywhere.

Almost every organization can relate to the “new normal,” where hybrid work has moved beyond mere-trend status. More employees are working remotely regularly, taking their devices with them, which puts IT teams in a tricky spot.

The stats say hybrid work is here to stay, with 5.1 million Canadians (~30% of the workforce) working remotely as of May 2021 (compared to ~4% five years earlier). As a result, the number of remote devices — i.e., endpoints — has increased across the board.

The number of Internet of Things (IoT) devices worldwide is forecast to effectively triple from 9.7 billion in 2020 to more than 29 billion in 2030. In 2023, the projected figure stands at 15.14 billion — so, several per person on the planet. Simply put in security terms, that translates to an incredible amount of potential attack surfaces. Cyberthreats and breaches have increased in tandem, forcing IT departments to remotely patch and secure more devices — manage them generally speaking and repair them as well.

The Intel vPro^® platform with Intel^® Active Management Technology (Intel^® AMT)¹ is one way to prop up your IT team, and support them in their quest to support the rest of your employees. The platform delivers the Remote Monitoring and Management (RMM) capabilities IT needs to stay on top of all devices, whether on-premises… or via the cloud with greater and greater projected frequency.

Cybersecurity without sacrificing performance

Through RMM, IT can deal with PCs, smart terminals or Intel Next Unit of Computing (NUC) devices, for just a few examples. For instance, exclusive to Intel vPro, Intel Hardware Shield protects below the OS, checking the Basic Input/Output System (BIOS) for malware before it’s even loaded.

Intel vPro^® accomplishes all this through the aforementioned Intel^® AMT, which enables IT to manage remote devices when they’re outside the firewall or even down — without sacrificing performance. The platform runs on Intel performance hybrid architecture, with Wi-Fi 6E support, resulting in improved:

• Latency
• Speed
• Stability
• Productivity

The high performance reduces the burden on IT departments. It’s a mandate Insight understands well, both as a Solutions Integrator and a provider of our Managed Services offerings, specifically regarding endpoints in this case.

The Insight Triangle for endpoint management

Insight calls its endpoint management model the “Triangle,” one level of which is devoted to modernizing clients’ management, deployment and provisioning of devices. Overall, Insight’s Managed Endpoint service aims to modernize and maintain clients’ endpoint-management solutions, which is where Intel vPro^® enters the picture as an option.

Through Intel vPro^®, Insight delivers a slew of services. These include patching, Mobile Device Management (MDM) and application and policy management. Endpoint-management software taps into Intel vPro to optimize the deployment of these services and output on employee devices featuring the necessary built-in security requirements to help stay protected.

Managed Endpoint challenges & services

Through a broader lens, Insight helps clients in their endpoint-management efforts in different ways. These include:

• Tenant management, including configuration and maintenance of the solution
• Development of compliance policies and set-up of automatic endpoint enrollment
• Solution integration with identity, directory, certifications and data repositories
• Proactive reporting, quarterly reviews and a semi-annual technology roadmap to ensure clients get the most out of their solution (and service) investment

Insight leads the way, navigating the potentially circuitous route of migrating to a modern platform like Intel vPro^® for more of a straightforward, viable path forward. All the while, Insight takes the day-to-day management of tactical activities off the plate of the client’s IT team.

A clearer path to managed endpoints

As a result, Insight enables IT to focus their efforts elsewhere, improved operational efficiency (and optimized endpoint management) being a benefit of Intel vPro^® in and of itself. After having migrated with help from Insight’s Managed Endpoint service, clients are better positioned to maximize their Return on Investment (ROI).

They can take fuller advantage of the platform in question, as operations run smoother through reliable alerting around-the-clock incident response. As another critical component of the comprehensive administrative Managed Endpoint service, Insight develops and rolls out a secure strategy to both deploy and manage client applications.

Taking their specific circumstances into account, Insight mitigates risks in the face of an ever-evolving threat landscape through the up-to-date configuration of profiles and compliance policies. Alongside Insight’s wide array of supported device types, employees can effectively work from any device, wherever they are — solutions like Intel vPro^® and service providers like Insight working together in the background to make it a worry-free reality.

Complete your shift to hybrid work with comprehensive endpoint management. Insight’s modern endpoint security pillars cover the full device lifecycle.