Client story Tech Manufacturer Creates Scalable Strategy for Apple Device Management

Enabling employee choice in a changing workplace

As a new generation of employees enters the workforce, organizations are increasingly looking to offer greater device choice, including Mac. At the same time, IT leaders are under pressure to maintain security, simplify management, and deliver a consistent user experience across all endpoints.

For one global technology manufacturer, Mac adoption was growing organically across the business. While employees were embracing Apple devices, managing that growth efficiently became increasingly important. The organization wanted to better understand their Apple environment and ensure they had the right processes and tools in place to support future expansion.

Building a scalable foundation for Mac

Like many organizations, the company recognized that supporting Mac at scale requires more than simply purchasing devices.

They wanted to evaluate how Apple devices were being enrolled, managed, secured, and supported throughout the employee lifecycle. Their goal was to identify opportunities to improve consistency, streamline deployment, and create a better experience for end users while maintaining alignment with corporate security requirements.

Insight conducted a comprehensive assessment of the organization's Apple device management strategy within Microsoft Intune, providing visibility into existing processes. Insight also provided the option to deliver a prioritized roadmap to improve efficiency, security, and user experience and a roadmap for future improvements.

Enabling scalable Apple device management

Insight evaluated the organization's use of Apple Business Manager as a foundational component of its Apple device strategy. Combined with Microsoft Intune, ABM enables automated enrollment, simplified provisioning, and centralized lifecycle management, helping IT teams scale operations while delivering a secure and consistent experience for employees.

Through the engagement, the organization gained:

• Greater visibility into its Apple device management ecosystem
• Recommendations to streamline Mac deployment and onboarding processes
• Improved alignment between Apple devices and Microsoft management platforms
• Enhanced readiness to support broader Mac adoption across the business
• A prioritized roadmap to improve efficiency, security, and user experience

Preparing for the future of work

As organizations continue to modernize the workplace, many are discovering that employee expectations around technology are changing. Device choice, user experience, and operational simplicity are becoming increasingly important considerations for IT leaders.

For this organization, gaining a clearer understanding of their Apple environment helped remove barriers to growth and establish a stronger foundation for future Mac adoption. With a roadmap in place, the business is better positioned to support employees with the technology they prefer while maintaining the security, manageability, and consistency that IT requires.