Disruptive Technologies: Cloud Takes Industries to New Heights
Technology is constantly evolving — not unlike a living organism. It isn’t static. It isn’t constant. Which makes it disruptive. Businesses, even niche businesses, often forget to, or choose not to, evolve with technology and are turned upside down — because their products, their policies, their customer interface becomes, simply put, outdated. We live in a consumer-driven world, and we are often drawn to technology everything — from convenience to novelty. This is Insight’s Disruptive Technology series. We will be addressing how technology enters an industry and does exactly that — disrupts.
To attract and retain more customers, all companies must continuously think of new products, services, competencies and fresh ways to package them for sales. Cloud computing takes all of these to the next level. While cloud technology has been around for some time — in the form of utility computing, virtualization and grid computing, to SaaS — it now goes way beyond these, offering wide-ranging solutions that instantly provide every computing resource — hardware, software, networking, storage, etc. — to users.
Harvard Business School professor Clayton M. Christensen coined the term “disruptive technology” in his 1997 best-selling book, “The Innovator’s Dilemma.” He changed it to “disruptive innovation” in a later book, “The Innovator’s Solution.” On his website, he describes disruptive innovation as “a process by which a product or service takes root initially in simple applications at the bottom of a market and then relentlessly moves up market, eventually displacing established competitors.”
Originally, for instance, we depended on ice boxes. And while the domestic refrigerator was invented in 1913, it wasn’t until the 1920s–1930s when Freon was introduced that the refrigerator market expanded. After World War II, the appliances went into mass production for home use.
“Cloud computing has been around for a long time, right? And it’s getting better and better and better,” Google executive chairman Eric Schmidt said in a McKinsey Global Institute report. “After all, cloud computing is just mainframe computing in a different way, which is how I learned how to compute when I was a young boy. So the fact of the matter is these ideas have been around for a long time. Is that going to change the world? It certainly makes it better, but it’s another step in the evolution of computer architecture.”
The Impact of Cloud Computing
Though cloud is not new, it’s an enabler of new and improved products and services. It’s like the introduction of Freon for refrigeration, growing the market and providing a better way. Cloud offers better pricing strategies, sales channels and technology. And it’s the next phase in the development of several industry offerings. That’s why we’re introducing our disruptive technology series starting with cloud computing. Let’s count the ways cloud is growing and improving industries:
- Small and medium businesses (SMB) can run with the big boys. While there’s still a large gap in cloud spending between enterprises and SMBs, IDG Enterprise 2014 Cloud Computing Research found midsize companies with less than 1,000 employees spent $400K in 2014 on cloud solutions and technologies. SMBs have to do more with less, and cloud is instant, always accessible, and involves practically no setup or initial investment. Plus, cloud services expand and contract with business demands.
- Email, local folders on the NT network and shipped software updates are for #tbt. With an App Store, we can quickly download and manage all software from one location via subscriptions. Netflix partners with Amazon Web Services (AWS) so its users can stream shows and movies from anywhere in the world. Collaboration platforms, such as Dropbox, allow us to store and share files among web managers, partners, designers, agencies, clients and teammates.
- Tape and disk backup are quickly becoming obsolete. Cloud backup and storage beats both methods when it comes to efficiency, cost, maintenance and usability.
- Systems of engagement are changing to meet clients when and where they are, on any device. Short on staff and out of the office excuses are being used less frequently. Virtual offices allow us to communicate with customers at the right time from anywhere.
- Microsoft Windows Server 2003 is outdated software after a decade. As the deadline for Windows Server 2003 end of support fast approaches on July 14, 2015, upgrading to Microsoft Azure, Office 365 or Windows Server 2012R2 is imminent. But the migration benefits far outweigh the time and energy it takes, including continued, weekly bug fixes and security patches.
- The future of servers on premises looks different. Survey statistics show 2% of computing workloads are expected to run in the public cloud in 2018. Besides efficiency, cost, maintenance and usability, cloud-based servers include anti-virus, intrusion detection, and network and data protection software — freeing up in-house IT. And security supplement blocks breaches at multiple levels, taking away the previous security concerns for moving to the cloud.
- The MSP (managed services provider) model is growing along with cloud. With cloud computing now considered a mainstream technology for most companies, new opportunities have emerged for cloud service providers that extend beyond their traditional hosting infrastructure businesses, according to “Beyond Infrastructure: Cloud 2.0 Signifies New Opportunities for Cloud Service Providers,” a Microsoft Corp.-commissioned study conducted by 451 Research LLC. The study revealed that nearly 70% of the opportunity for cloud service providers now centers on application hosting (email and business applications), managed services (backup and disaster recovery) and security services (threat management).
- Days stuck at your desk are over. “50% of users engaged in BYOD (Bring Your Own Device) have done so without their company noticing or in violation of the rules,” according to Gartner. “The proliferation of personal devices being used for work purposes has required the majority of organizations (82%) to make changes, from creating policies on how corporate data can be shared, to investing in enterprise mobile management (EMM) solutions, and purchasing secure file sharing services,” according to the IDG Enterprise Consumerization of IT in the Enterprise (CITE) survey.
- Cloud is meeting the imminent needs of some industries. For the medical industry, government policy dictated the move to Electronic Medical Records (EMRs). Since the EMR mandate, studies published in the journal “Health Affairs,” found significant increases in the use of EMRs among the nation’s physicians and hospitals. Schools are supported through licensing programs and network solutions, to name a few.
- The Collaborative-Economy Movement is transforming business. The collaborative economy is a movement in which people are getting things from each other. “This means people go to a site like LendingClub to get funding for their new project, rather than a traditional bank. Or, they may go to a site like Etsy or Shapeways to get custom made goods, or go to a site like eBay to buy pre-owned goods, instead of buying new products from retailers,” writes Jeremiah Owyang on his blog. Based on responses from more than 90,000 Internet users across the U.S., UK and Canada, the report, “Sharing is the New Buying: How to Win in the Collaborative Economy,” concludes that “Sharing online through sites like Airbnb, Uber and Kickstarter is growing, mainstream, pragmatic and satisfying, and as a result, has become a competitive threat to large corporations.”
Robotics, self-driving cars, drones, sensors, hybrid cloud and wearables are just a few of the technologies that could change our world over the next five years. Until then, look out for our next disruptive technology series post for what’s revolutionizing our world today.
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