On-demand webinar AI Flight Academy: A CoE Framework for AI Adoption
By Insight Editor / 5 May 2026 / Topics: Generative AI
When it comes to AI, most organizations have cleared the first hurdle by licensing enterprise-grade generative tools. The real challenge? Transforming that investment into consistent, scalable employee adoption. Without a structured plan, even the best AI tools sit dormant.
In this on-demand webinar, Insight leaders share how AI Flight Academy™ provides a practical Center of Excellence (CoE) framework that brings together enablement, governance, adoption, and execution so AI becomes an operating model, not a one‑time initiative.
This is the same program Insight used to transform its own workforce of more than 14,000 teammates, achieving a 90%+ adoption rate in just five months. Now, that same speed and scale are available to your organization as a fully deployed solution.
The session will focus on real lessons learned, proven patterns, and outcomes — not hype or theoretical discussions. You’ll learn:
- How to structure an AI CoE that aligns IT, business, and HR
- Ways to turn AI governance into an accelerator for adoption
- Practical strategies to scale AI usage beyond licensing and pilots
- How AI Flight Academy supports responsible experimentation and use‑case sharing
Felicia Buckingham
Manager, Adoption & Change Management Services Practice, Insight Canada
Felicia is the manager of adoption & change management services practice at Insight Canada, where she helps organizations turn Microsoft 365 Copilot from “cool technology” into real, day‑to‑day productivity. She’s led Copilot readiness and adoption programs across industries — from energy and finance to retail and legal — blending change management, practical scenarios, and a strong dose of reality. A Prosci‑certified practitioner and Microsoft Certified Trainer, Felicia is passionate about helping people actually use Copilot, not just talk about it.
Ryan Schellenberg
Director, Services, Insight Canada
Ryan Schellenberg is director of modern work and Microsoft security at Insight Canada, leading a team of specialists across security, adoption & change management, and modern work. His team partners with clients of all sizes to help them get more value from their Microsoft licensing, collaboration tools, and endpoint investments — turning underutilized technology into measurable business outcomes. From Microsoft 365 and Copilot deployments to Zero Trust architecture and device lifecycle strategy, Ryan's team brings the technical depth and change leadership needed to help organizations work smarter and more securely. They're on the front lines of some of the most pressing conversations in the industry — how to maximize existing investments, secure the modern enterprise, and drive lasting adoption across the organization.
